By the end of the course participants should be able to:

* examine how cultural and other influences have impacted their leadership style and how others may respond to this
* adapt their leadership style to successfully earn and build trust, motivate team members and create optimum conditions for team performance in a range of situations
* react flexibly to effectively resolve common challenges in complex, diverse contexts.

Participants will be better able to

* understand, engage and retain diverse staff members
* feel confident and resourceful to take action, even when faced with conflicting or uncertain information
* build and maintain a high-performing team by enhancing individual achievement, reaching ambitious goals and driving results