* Module 1
Chairing virtual meetings

Structuring virtual meetings, Facilitating meaningful discussions, Leveraging virtual communication tools.

Module outcome:
Develop strategies for leading virtual meetings more effectively.

* Module 2
Participating in virtual meetings

Enhancing virtual presence, Contributing to productive discussions, Managing common challenges.

Module outcome:
Develop a range of participatory techniques for playing an active role in virtual meetings.

* Module 3
Effective teleconferencing skills

Managing distractions and time effectively, Communicating clearly, Moving from talk to action.

Module outcome:
Discover a communicative approach for making teleconferences smoother and more productive.

* Module 4
Effective crisis communication with internal stakeholders

Giving updates and sharing information, Reassuring stakeholders, Building consensus for resolutions.

Module outcome:
Develop and implement strategies for engaging with internal stakeholders in times of crisis.

* Module 5
Effective crisis communication with external stakeholders

Dealing with complaints, Refusing requests, Navigating policy constraints.

Module outcome:
Develop and implement strategies for engaging with external stakeholders in times of crisis.